STORE POLICY

Welcome to FASE APPAREL!

We’re so glad you’re here. Our mission is to create cycle-conscious clothing that helps women express their needs, honor their phases, and spark real conversations. Below you’ll find our store policies to help ensure a smooth and empowering shopping experience.

Shipping

• Processing Time: Orders typically ship within 2–4 business days.

• Shipping Rates: Calculated at checkout based on your location and shipping method. Orders over $75 receive free

shipping

• Domestic Shipping: We ship across the U.S. with standard options.

• International Shipping: Unavailable at this time.

Returns & Exchanges

• We want you to love what you wear. If you’re not fully satisfied with your order, please contact us and we'll try to

make it right.

• Due to products being made to order, we don’t accept returns or size/color exchanges.

If the order is returned due to carrier error or an invalid address, we will offer to reship the order. If the products arrive damaged or defective, the customer can either request a replacement or ask for a refund within 30 days of product delivery. Photographic proof may be required.

Claims regarding orders that haven’t been received must be submitted within 30 days after the expected delivery timeframe.

Cancellations

You can make changes to an order after submitting it—as long as it hasn’t entered the fulfillment stage yet.Orders can be canceled within 2 hours of purchase. After that, they may already be in processing and unable to be changed. Contact us.

Sustainability & Giving Back

FASE Apparel is proud to donate a portion of every purchase to a 501c3 tackling period poverty, helping ensure all individuals have access to essential menstrual products.

Questions? Feedback? Need help choosing the right piece?We’re here for you—email us anytime at

mailto: victoriaclothingco@gmail.com or in the contact us section of the website.

Thank you for supporting a brand that believes women’s needs deserve to be seen, heard, and honored—every phase, every time.